Refund policy

All purchases from Chryso Collections are final. We do not accept returns, exchanges or refunds for change of mind, incorrect size selection, personal preference or minor colour variations.

If you receive a damaged, defective or incorrect product:

• Record one continuous, unedited opening/unboxing video showing the sealed package, shipping label and product.
• Contact us within 48 hours of delivery.
• Send the video, clear photographs and your order number to +91 8129863028

The opening video is required to help us verify complaints involving damage, missing items or an incorrect product.

After verification, we may provide a replacement. If a replacement is unavailable, we may issue a refund. Nothing in this policy limits remedies required under applicable Indian consumer law.

Products that have been worn, used, altered or damaged after delivery will not be accepted.